Why are my lashes falling off?
The assumption of damaging your own lashes due to eyelash extensions is false. Just like the hair on your scalp, the physiology of our eyelashes are the same in that they too have a life cycle. There are 4 phases of the life cycle beginning with Anagen (the growth phase), Categen (transition phase), Telogen (Resting phase) and Return to Anagen (shedding and re-growth). Not all of your eyelashes are at the exact same phase so regardless of applying eyelash extensions, a few eyelashes are in the final phase of its life cycle and are bound to shed or on the verge of shedding. The pertinent fact is that the quality lash glue we utilize keeps the lashes on longer, however, it can contribute to thinning and/or dryness which is why we suggest taking a break once in a while to let them breathe.

Do refills make my lashes fall off more?

A new set lasts about a month. The reason for a refill is to cover the sparse areas. The frequency of your refills will be determined entirely by the condition of your eyelashes, maintenance and personal preference. When coming in for a refill, we thoroughly clean and separate the old lashes that have grown out so that the unwanted lashes are discarded and new eyelash extensions can be applied. Over time impurities and protein builds up so it’s imperative that the lashes be replenished every 4 weeks if you desire optimal looking eyelashes.

How often should I get refills?

On average, our recommended time-frame is about 2 to 3 weeks. It really depends on your personal eyelash’s strength and condition. After about a 2 week period, your eyelashes will begin to twist and turn without proper maintenance and refills. In addition, your own eyelashes will be affected and as a result, your eyelash’s life cycle may be shortened.

What are the side effects?
Commonly, there are two types of side effects. The first is an allergic reaction to the glue. Which is why at Flair, we use the best quality glue currently available on the market. The second side effect is that your eyes may swell or become irritable caused by dryness if the skin around your eyes come in contact with the glue. If you have sensitive please inform the technician prior to your session so that they can apply it further away from the skin.

Why does it feel uncomfortable?

As with many things, the first time always needs a period of adjustment. Applying eyelash extensions to your natural eyelashes add instant weight which varies depending on the style you choose but getting used to them may take a few days to a week for some or 2 to 3 weeks for others.

What happens if I get an allergic reaction?
If your reaction is severe, the first thing you should do is to seek out a medical professional. However, if it’s mild, inform us and seek out the technician you received the procedure from so that they can remove the eyelash extensions. Your reaction will diminish and your condition should return to its normal state.

Does it make a difference whether I go to a professional eyelash salon or not?
Yes, it makes a big difference. There are many nail salons and spas that have added eyelash extensions as a service but the skills and technique are improper and limiting. Another factor is the all important glue which may be stale and substandard in quality. The turn-around time and frequency of use at a nail salon or spa is outmatched by an eyelash salon so our glue is always fresh.

What shall I do if I want to remove them?
DO NOT attempt to remove them yourself or you may cause damage to your own eyelashes. As in applying, removing eyelash extensions is a delicate procedure that should be left to a professional. Contact us for an appointment and we will have one of our professional technicians remove them for you with our pro grade eyelash remover solution.
Why does it give off a stinging sensation?
Although we use the industry’s best glue, some people with keen sensitivity around the eyes may feel stinging as where others may not. The thickness of your epidermal cornea (top layer of skin) will determine your reaction.

Can I wear mascara?
Mascara should not be applied over the eyelash extensions. It can affect the bonding agent that keeps the eyelashes together. If mascara is applied, it will compromise the bond and your eyelash extensions may not stay on as long as they normally would.

Can I curl my lashes?
We do not recommend curling your eyelashes once the extensions are applied as this may also compromise the bond. If you want the extra lift, please ask one of our estheticians and they will gladly help you choose the type of curl you desire.

Before your appointment
– Please avoid using waterproof mascara 2 to 3 days prior to your appointment. The build-up of protein and residue may prevent the extensions from adhering properly.
– Please be sure to arrive with clean eyelids. The procedure may take longer if you have any eye makeup and or oily residue left on your eyelashes. If you have any eye makeup on, you will be asked to remove them at our vanity station upon arrival.
– Please remove contact lenses before your session begins.

What do I do for maintenance?

  • Avoid any water contact for the first 8 to 10 hours after your session.
  • DO NOT rub your eyelashes as it may cause damage to them.
  • DO NOT curl your eyelashes.
  • DO NOT apply mascara. If you apply eye makeup be sure to use OIL-FREE makeup removers only. Refrain from using any oily products. Qtips are helpful when wiping away residue & oil as well any eye makeup. Every motion should be done as gently as possible.
  • When washing face, gently lather around the eyes while rotating your fingers in circular motion.
  • Make sure to brush your lashes daily. This prevents it from twisting & ensures placement of its original form.

TIP: Try to stay away from heat and humidity as it will jeopardize the longevity of your eyelash extensions. In conjunction with the aforementioned, practicing proper maintenance will increase the longevity of your eyelash extensions.

*If and when irritation occurs please do not pull or attempt to remove the lashes yourself. It is imperative to have them professionally removed. Please call and consult with any of our specialists.